Exchanges and Returns

Returns and exchanges are within 20 days (from date of arrival).
All returned items must be in its original factory condition and packaging.
We will not accept worn, misused, stained, soiled or laundered items for return or exchange.

Note: Customer is responsible for all shipping charges. Including products with Free Shipping.
Customer is responsible for lost or misdirected returns.

Please Note: Actual fabric colors may vary due to browser and computer settings. We offer FREE FABRIC SWATCHES.
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For any order changes or cancellations please call us toll free as soon as possible
888-405-4758, between hours of 9:00 A.M and 5:00 P.M. EST Monday through Friday
Or via e-mail
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Please Note: Custom sizes and products marked * are not returnable.

Return and Exchange Instructions

Ship all returned items back to the address found on your order form.
All returns and exchanges must have a tracking number. All freight charges are customer’s responsibility.
Please include copy of original sales slip and state the reason for return or exchange.
Credit is posted to your credit card account within 20 days of receipt on our end, and can take one billing cycle to appear on your credit card.

Restocking fee as follows:

Beanbags, Furniture Frames & Papasan Loungers 25%.

No Returns or Exchanges on following products:

Custom made slip covers

Items that are marked as "Non Returnable"

Mattresses: Federal law prohibits exchanges of mattresses.